We believe that successful firefighting starts with prevention. So we offer a service where we can visit you, a loved one, or someone you care for at home to provide personalised advice about fire safety. It's totally free, available 24/7, and we will even fit free smoke alarms during the visit if you need them.
Not everyone needs an in-person visit from us. We direct people to our Home Fire Safety Checker first, which assesses the level of risk in a household through a series of questions. We offer an in-person home fire safety visit to those who are more at risk of fire. Those who are at lower risk are helped to check their own home. So use our Home Fire Safety Checker to assess your risk, or the risk of someone you care for - we'll offer the right service for your needs.
If you have an in-person visit we'll visit your home at the arranged time, and share our expertise. The visit is friendly and informal, and there's no need to tidy up or provide refreshments – we're here to keep you safe, not for the tea!
After a chat about fire prevention, we'll ask you to show us around your home so we can provide personalised advice on:
During an in-person visit we can also provide and fit free smoke alarms in any room where a fire might start. If you need them this can be done on the day.
Depending on your personal circumstances, we might also suggest extra help and support from other organisations. This could be to discuss things like fire retardant bedding or linking a smoke alarm to your Telecare system.